We are a family business centred on quality design, craftsmanship and customer service. We strive to create pieces that will be treasured and worn for generations to come.
Listed “ready-made” items will be shipped within 1 to 2 business days after we receive your payment. Jewellery pieces that are existing designs but not in stock will generally be shipped within 3 – 4 weeks. More complicated custom order items will take between 4 – 12 weeks for production. If we cannot complete your item within these timeframes, we will do our best to let you know at the time of purchase.
All domestic orders requiring tracking and insurance will be shipped via Canada Post Priority or Express Post Mail. If you prefer another method, please let us know when you order, and we will create a separate invoice for you.
Shipping costs vary from $20 – $30 for domestic shipping, depending on price of the item purchased. This includes shipping, insurance and tracking.
National and International orders will ship by Fed Ex or UPS and cost $80 – $120, depending on cost of the item and the distance of the delivery.
Items will be gift-boxed and sent in a priority box or padded mailer.
Refunds and Exchanges
We want you to be delighted with your jewellery and will do our best to exceed your expectations. If you are not happy with your item, please let us know how we can remedy the situation.