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Jeanette Walker Jewellery

Nature-Inspired Ethical Jewellery

You are here: Home / Policies

Policies

We are a family business centred on quality design, craftsmanship and customer service. We strive to create pieces that will be treasured and worn for generations to come.

Shipping

Listed “ready-made” items will be shipped within 1 to 2 business days after we receive your payment. Jewellery pieces that are existing designs but not in stock will generally be shipped within 3 – 4 weeks. More complicated custom order items will take between 4 – 12 weeks for production. If we cannot complete your item within these timeframes, we will do our best to let you know at the time of purchase.

All domestic orders requiring tracking and insurance will be shipped via Canada Post Priority or Express Post Mail. If you prefer another method, please let us know when you order, and we will create a separate invoice for you.

Shipping costs vary from $20 – $30 for domestic shipping, depending on price of the item purchased. This includes shipping, insurance and tracking.

National and International orders will ship by Fed Ex or UPS and cost  $80 – $120, depending on cost of the item and the distance of the delivery.

Items will be gift-boxed and sent in a priority box or padded mailer.

Refunds and Exchanges

We want you to be delighted with your jewellery and will do our best to exceed your expectations. If you are not happy with your item, please let us know how we can remedy the situation.

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Portfolio

  • Trish’s Swirling Wave Ring
  • Diane’s Rounded Bezel Ring
  • Kim’s Vintage Inspired Engagement Ring
  • Kathleen’s Wave Ring
  • Christine’s Ancient Sands Radiant Ring
  • Mary-Beth’s Ring Stack
  • Sonia’s Bubbles & Wake Ring
  • Yolande’s Wave Ring
  • Princess Diamond Crevasse Ring
  • Tania’s Sapphire Diamond Ring set
  • Crystal’s Horizon Engagement Ring
  • Sandra’s Swirling Wave Ring
  • Horizon Ring – Multi Gemstones
  • Val’s Bubbles & Wake Ring
  • Vintage Redesign Pricing – Bubbles & Wake Rings
  • Ancient Sands Dagger Earrings
  • Lindy’s Bubbles & Wake Ring
  • Michelle’s Ancient Swirl Ring
  • Alf & Chrissy Anniversary Rings
  • Ancient Sands Seashore Wedding Rings
  • Suzy Ancient Sands Wedding Set
  • Emerald Horizon Alternative Engagement Ring
  • Karenza’s Tree of Life Ring
  • Sharla’s Celtic EmPOWERing
  • Lori’s Ancient Sands Earrings
  • Betty’s Pink Tourmaline Ancient Sands Ring
  • Jill’s Ancient Sands Horizon Ring
  • Ancient Sands Bangles
  • Emerald Ancient Sands Statement Ring
  • Danielle’s Wave Ring
  • Catherine’s Journey Ring
  • Pamela’s Horizon Ring
  • Natalie’s EmPOWERing
  • Brenda’s Swirl Ring
  • Sally’s Celtic EmPOWERing
  • Cendrine’s Horizon Ring
  • Tara’s Journey Ring
  • Starburst of Happiness Ring
  • Tricia’s Pink Tourmaline Bubbles Ring
  • Kristin Journey Ring
  • Yellow Diamond EmPOWERing
  • Barbs Beauties Stacking Rings
  • Lola Luxury Ring
  • Sapphire Diamond Stacking Wedding Rings
  • Ocean of Life Wedding Bands
  • Love Shine Diamond Stack Rings
  • Fire Opal Pendant
  • Amethyst Wave Ring
  • Montana Sapphire EmPOWERing
  • Sapphires of Joy Ring
  • Eastern Sun Horizon Ring
  • Multi Diamond Wave Ring
  • Emerald emPOWER Ring
  • Tree of Life Ring
  • Sand Bar Wedding Ring
  • Ancient Diamond Earrings
  • Under the Moonlit Sea Engagement Ring
  • Diamond Moon Engagement Ring
  • Horizon of Diamonds Ring
  • Opal EmPOWER Ring

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Walker Studios

Our Charlottetown studio is currently closed to the public. We are offering doorstep pick up and deliveries until further notice. Contact us by clicking on your preferred link below.

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Send us a direct message
Phone: 1+(902) 393-6376
Email: jeanette@jeanettewalkerjewellery.com

We look forward to hearing from you!

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